Welcome to Mehmood Cap House. This Privacy Policy describes how we collect, use, and handle your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined in this document. We are committed to maintaining the trust and confidence of our customers.
2. Detailed Information We Collect 📋
In order to provide a seamless shopping experience, we collect several types of information:
Personal Identifiers: Your full name, shipping address, billing address, and phone number.
Transactional Data: Details about the products you have searched for, viewed, and purchased.
Technical Data: Your IP address, browser type, time zone settings, and operating system.
Communication Data: Records of your interactions with our customer support via WhatsApp, Email, or Phone.
3. Purpose of Processing Your Data 🚚
We process your data based on legitimate business interests, including:
Order Fulfillment: To process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
Customer Support: To respond to your inquiries and resolve issues effectively.
Marketing & Promotions: To send you newsletters and details of special offers via WhatsApp or SMS, provided you have given us consent.
Site Optimization: To analyze how users interact with our site so we can improve our layout and product offerings.
4. Third-Party Service Providers 📦
We only share your information with third parties that help us provide our services:
Logistics Partners: Companies like TCS, Leopard Courier, or Trax that deliver your parcels.
Payment Gateways: Secure services that process your credit/debit card or mobile wallet transactions.
Analytics Providers: Services like Google Analytics that help us understand web traffic.
5. Data Retention and Deletion 🕰️
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we securely delete or anonymize it.
6. Your Legal Rights ⚖️
Depending on your location, you may have the following rights regarding your data:
The right to access the personal data we hold about you.
The right to request that we correct any inaccurate information.
The right to request the deletion of your data from our marketing lists.
The right to withdraw consent for WhatsApp or SMS marketing at any time.
7. Contact Information 📞
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or WhatsApp:
